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Shipping Policy

At Nuvio Mall, we are committed to delivering your order quickly and securely across the United Kingdom.

Order Processing

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Time

• Standard UK Delivery: 2–5 business days.

• Delivery times are estimates and may vary during peak seasons, bank holidays, or due to courier delays.

Shipping Charges

• Free UK Shipping on orders over £50.

• Orders below £50 are charged a flat shipping fee of £3.99.

(Agar aapke shipping rates different hain to in amounts ko apne hisaab se change kar dein.)

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email so you can monitor your delivery.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Nuvio Mall is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to investigate and resolve the issue as quickly as possible.

Delayed Deliveries

While we aim to deliver all orders within the estimated timeframe, unexpected delays caused by couriers, weather conditions, or other circumstances beyond our control may occur.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: support@nuviomall.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time)